Analisis dan Evaluasi User Experience pada Website katakabar.com menggunakan Metode User Experience Questionnaire (UEQ)

Sahrani, Yola (2026) Analisis dan Evaluasi User Experience pada Website katakabar.com menggunakan Metode User Experience Questionnaire (UEQ). Skripsi thesis, Universitas Islam Negeri Imam Bonjol Padang.

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Abstract

katakabar.com is an online news portal that has undergone a visual rede-sign to appear more modern. However, based on Google Trends data, kataka-bar.com's search volume remains far lower than that of detik.com, indicating that the visual update has not necessarily been followed by an improvement in User Experience (UX). This study aims to evaluate the UX quality of the kataka-bar.com website and compare it with detik.com using the User Experience Ques-tionnaire (UEQ) method, which covers six scales: Attractiveness, Perspicuity, Efficiency, Dependability, Stimulation, and Novelty. This research employs a quantitative approach involving 100 respondents who have accessed both web-sites. The results show that five of the six UEQ scales for katakabar.com fall into the Above Average category, namely Attractiveness (1.335), Perspicuity (1.298), Efficiency (1.320), Dependability (1.250), and Stimulation (1.123), while the Novelty scale (0.618) falls into the Below Average category. The comparison re-sults show that detik.com scored higher on all scales, with the largest gaps found in Novelty and Stimulation (hedonic quality), while the gaps in Perspicuity, Effi-ciency, and Dependability (pragmatic quality) were relatively smaller. These findings confirm that katakabar.com's visual redesign has not been fully followed by an improved sense of novelty and content-exploration appeal, although in terms of ease of use and comfort, katakabar.com is already fairly competitive compared to detik.com.

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